A chat assistant that knows your store and answers in the customer's language, 24/7
Customers ask about sizes, prices, shipping and returns, often in the evening and at weekends. The assistant reads your products, prices and policies from your website and answers instantly in the customer's language: Polish, English, Ukrainian, German and many more. It recommends products with a link and price, and when it doesn't know the answer it collects a message for you instead of guessing.
No credit card. After the trial you pay once a year.
AI chat plans: Start 1,290 zł (100 conversations a month) · Pro 2,690 zł (1000 conversations a month)
🌍 Works in every language of your store: Polish and English out of the box, add other languages in the dashboard.
See it in action
An example conversation. The chat answers from your store's products and information.
What does it do?
Learns your store by itself
Reads all products, prices, variants, stock and policies from your website and refreshes daily. No manual work.
Speaks the customer's language
Answers in the language the customer writes in: Polish with all its grammar, English, Ukrainian, German, Czech and dozens more. You don't have to translate anything.
Recommends products
Points to the right products with a link, price and whether the size or colour is in stock.
Knows what the customer is looking at
Sees the product the customer is viewing and what is in the cart, and can tell how much is missing for free shipping.
Never guesses
Answers only from your store's information. If the answer isn't there, it takes a message and email for you.
You see every conversation
Your dashboard shows what customers ask about. Valuable insight into what is missing on your website.
What you can configure
- ✓Chat title and greeting
- ✓Colour and position (left or right)
- ✓Information about the store, shipping, returns, opening hours and contact
- ✓Frequently asked questions and answers
- ✓Tone: formal, friendly, short
- ✓Topics the assistant must avoid
- ✓Re-read your website with one click after changes
Examples
Clothing store
"Is this sweater available in L?" The assistant sees the customer is on the sweater page, checks the sizes and answers instantly with the price.
Selling abroad
A customer from Germany asks in English whether you ship there. The assistant answers in English based on your shipping policy.
Evenings and weekends
Questions that would wait until Monday get answered in seconds, and you don't lose sales while you sleep.
Screenshots
Up and running in 3 minutes
- 1
Create an account and add your store.
- 2
Paste one line of code into your Shopify theme. Once, for all add-ons.
- 3
Activate the add-on and configure it. Changes appear instantly.
What an AI chat assistant can do in an online store, what it can't, and how to judge whether it pays off.
Questions and answers
›Do I need to train it?
No. It reads product information and policies by itself. You can add details about shipping, returns and FAQs for even better answers.
›Can it say something wrong?
It is set up to answer only from your store's information and to say "I don't know" rather than guess. You see every conversation and can add information at any time.
›Is there a limit on conversations?
Yes, it depends on the plan: Start has up to 100 conversations a month, Pro up to 1000. A conversation is one customer's chat session, however many messages it has. You see the counter in your dashboard and can change the plan any time. When the limit is used up, the chat shows a message form, so no customer is left without a reply.
›Does it slow down my website?
No. The chat loads after the page is ready and is only a few kilobytes.
AI chat assistant
A chat assistant that knows your products and answers customers in their language (Polish, English, Ukrainian, German and more), 24/7.
No credit card. After the trial you pay once a year.
AI chat plans: Start 1,290 zł (100 conversations a month) · Pro 2,690 zł (1000 conversations a month)
🌍 Works in every language of your store: Polish and English out of the box, add other languages in the dashboard.
Other add-ons
Black Friday
Countdown, discount code and popup for Black Friday. Completely free.
Christmas delivery deadlines
Show the last order date for Christmas delivery with a countdown, in a bar and on every product. Completely free.
Announcement bar
A bar at the top of your store with a message, link and countdown.
Discount popup for email signup
A popup that offers a discount in exchange for an email address. Grow your mailing list and get more first orders.
Free shipping bar
Shows how much is missing for free shipping, live from the cart. Raises the average order value.
Cookie consent banner
A cookie consent banner in Polish that follows GDPR and connects to Shopify. Completely free.
Back in stock alerts
Customers leave their email on sold-out products and get an email as soon as the product is back. No lost sales.
Gift wrapping
Customers choose gift wrapping and write a card message right in the cart. Everything appears on the order.
Prices in foreign currencies
Foreign customers see an approximate price in their own currency next to the PLN price. Rates updated daily.
Frequently bought together
Suggest products that go together, on the product page and in the cart. Higher average order value with no extra work.
Product labels
Sale, New, Sold out or Made in Poland right on the product images. Shown automatically.
Trust badges and payment methods
Secure payment, returns and payment methods like BLIK and Przelewy24, right under the buy button. Completely free.
Text blocks
Put text in a chosen place in your store, only on the right products and at the right time. Without editing the theme.
Product comparison
Customers compare up to 4 products side by side: price, availability, variants and features.
Wishlist
Customers save products to a wishlist and share it, e.g. before Christmas.
Instant search
Search that shows products with images and prices as you type, even with typos.
Size chart
The right size chart on the right products, in cm and inches. Fewer returns.
Product personalisation
Engraving, a name or choices on the product page that go with the order, with a preview.
Contact button
WhatsApp, Messenger, phone and e-mail in one button in the corner of your store.
Polish occasions
A countdown bar for Grandmother's Day, Valentine's Day, Women's Day, Mother's Day, St Nicholas Day and more. Completely free.
Delivery
Delivery options, prices and the estimated delivery date on the product page, with a countdown to dispatch.
Vacation mode
A bar with your return date and dispatch day while you're on holiday, or closed for orders. Completely free.
Mega menu
A big, clear menu with collections, products, images and search. Without editing the theme.